1. How do I know if I should rent a single unit or a double unit?
- If you are expecting more than twenty guests at your event, we recommend renting a double unit.
2. Aside from the machine itself, what is included in the rental?
- Delivery (up to 25 miles)
- Set-up (We will also mix everything for you)
- Flavor concentrate for your first 2.5 gallon batch in each tank
- Pick-up and cleaning/sanitizing
3. What supplies will I need to be prepared for my event?
- Two gallons of bottled drinking water per each 2.5 gallon batch. Bottled water ensures a tasty beverage and the containers are useful for storing extra mix in a refrigerator or cooler during the party.
- One liter of alcohol (if you are serving alcoholic beverages) per each 2.5 gallon batch. NOTE: Normal bottles of alcohol (sometimes referred to as a "fifth") are 750 ml, not one liter. Also, we do not have a liquor license. We cannot provide alcohol for you.
- Cups - Styrofoam cups, while not exactly sylish will: 1) keep the drinks frozen longer, and 2) keep your guests' hands comfortable.
- Straws - The neon colored ones will add a nice "tropical" flare to your party and they also help your guests identify their drinks. Or you can get fancy and find "themed" straws at a party supply store.
4. How many "batches" will I need for my event?
- This is a difficult question to answer because it varies. Each 2.5 gallon batch is 320 oz. The number of drinks each batch will yield depends on the size of the cups you plan to use. Each batch will yield:
40 8 oz. drinks OR 32 10 oz. drinks OR 20 16 oz. drinks
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The number of people each batch will serve depends also on how many drinks each person consumes. Our best rough estimate would be one to one and a half batches per fifty guests.
5. What forms of payment do you accept?
- We accept cash.
- We accept checks made payable to "Tropical Freeze". When paying with a check, be prepared to provide proof of a valid driver's license. A $25 fee will be charged for any NSF checks.
- We cannot process credit card payments at this time.
6. Do you require a deposit?
- A deposit of $75 is required only for rentals booked more than one month in advance.
- Deposits are 100% refundable if the rental is cancelled at least two weeks prior to the event.
- $50 of the deposit will be refunded if the rental is cancelled between one and two weeks prior to the event.
- No deposits will be refunded if the rental is cancelled within 7 days of the event.